Contact Information
Please utilize our online Contact Form under the Info section or feel free to contact us at:
Art & Soul Boutique
2301 Fairfield Ave
Suite 114
Fort Wayne, IN 46807
Phone: 260-456-9739
Accepted Payment Methods
Our website accepts payment through Paypal for your convenience.
If you wish to phone in your information Monday-Friday 9a.m.-5p.m. (260) 456-9739, we accept Mastercard, Visa and Discover.
Please understand that adding an item to your Shopping Cart is not a 100% guarantee that the item is available. We will make every effort to provide you with your complete order.At times, items become oversold when multiple customers add the same item to their cart simultaneously. If this happens, you will receive a refund for the oversold item.
Shipping Information
All order shipped in the US are done via USPS Priority Mail.
Expedited Delivery
If you require expedited delivery, we offer delivery through USPS Express Mail. Please contact us at customerservice@bercotchildrenswear.com to confirm your next day service and dollar amount to your area.
For US Orders Only
Canadian Orders
All order are shipped to Canada via USPS Global Priority Mail. Orders under $199.99 will be charged $22.00 for shipping. Orders over $200.00 will be charged $26.00 for shipping. As required by law all Canadian customs paperwork will include the contents of your order and prices paid by you for the items.
International Orders
All orders shipped outside the United States via USPS Global Priority Mail. We currently ship to the following countries:
Australia, Belgium, Denmark, France, Finland, Germany, Greece, Iceland
Ireland, Italy, Japan, Netherlands, Poland, Spain
New Zealand, Norway, Sweden, Switzerland, United Kingdom
Orders UNDER $150.00 will be charged $24.00 for shipping
Orders $151.00 to $250.00 will be charged $36.00 for shipping
Orders $250.00 and up will be charged $39.00 for shipping.
As required by law all customs paperwork will include the contents of your order and prices paid by you for the items
In stock items usually ship the next business day.
Orders are not shipped on Saturday, Sunday or US Holidays.
USPS Priority Mail Shipping usually arrives within 2-4 days after the order leaves our store. (Excluding Sunday and Holidays)
Sales Tax
All Indiana residents will be subject to a 7% sales tax.
Sizing
Please refer to our size chart for height and weight information. If you are unsure of the size to order please feel free to contact us at customerservice@bercotchildrenswear.com or call us at (260) 456-9739.
Order Cancellations
All orders are processed as quickly as possible. We request that any cancellations be made with 4 hours of order placement.
Gift Wrap
All orders are shipped in tissue paper. This makes for a very nice presentation. A small gift card can be added too. Please indicate what you would like the card to say under the Comments section of the order form. No extra charge will be added for this service.
Returns and Exchanges
All return or exchange requests MUST be made with 14 days from receipt of your order. After 14 days we are unable to accept returns for any reason. All sale merchandise can be returned for exchange only within 14 days of receipt.
Please ship returns promptly after the return authorization number is issued. We allow 7 days shipping time once the return authorization number is issued.
Original tags must be attached.
Clothing must be in new condition.
Original shipping charges cannot be refunded.
An authorization number is required on exchanges and returns. Please make the request to customerservice@bercotchildrenswear.com. Within 48 hours you will receive an authorization number with instructions.
Please allow up to 10 days for your return or exchange to be processed
Privacy Policy and Security Policy
We respect your privacy, we will never release or sell any information about you to third parties.